Synchronize Contacts & Calendar (macOS) with CardDAV/CalDAV profiles

This guide explains how to connect desktop apps Contacts and Calendar(desktop applications on macOS) with contacts & calendars hosted by Infomaniak.

Preamble

• Your macOS computer will automatically be configured via configuration profiles .mobileconfig Apple compatibles contrary to a manual configuration.
• Infomaniak contacts & calendars are linked to your Infomaniak user account. When you connect to contacts.infomaniak.com or calendar.infomaniak.com I'm sure you've got it. double validation ( 2FA) to be performed when connecting.
  • In this case, a application password is necessary to establish a synchronization between your device and Infomaniak tools.
  • But don't panic, creating such a password is offered by following the configuration wizard (point 4 below).
• It is possible to delete a configuration profile once installed (down at the bottom of this page for explanations).
• Infomaniak tools are compatible with any application supporting in particular CardDAV/CalDAV.
  • For additional assistance contact the support of the software used or Partner — discover also the role of the host.

Install a configuration profile

To this end:

1. Click here in order to gain access to the Infomaniak configuration tool (online service) https://config.infomaniak.com) — log in if necessary to your Infomaniak account on the Organization on which your email address is managed.
2. Choose to install the profile on this device.
3. Choose to synchronize contacts & calendars.
4. Generate an application password dedicated to synchronization (to keep the usual 2FA connection of your user account):
   
5. Copy the generated application password (you will be asked when installing the Apple profile).
6. Download Apple profile:
   
7. Open the System parameters The computer.
8. Go to the menu Confidentiality and security, then Profiles (or directly on the icon Profiles on macOS 12 Monterey or lower):
   
9. Click on + :
   
10. Locate and then open the previously downloaded file:
    
11. Click on Continue:
    
12. Enter the application password twice consecutively (contacts + calendars).

If your macOS applications Contacts and Calendar were already open, they must be revived. You will then see the information added by synchronization.

Special features Contacts

Show shared address books

The Sync server applies a grid for the MacOS Contacts application because this application does not manage the multi address book for the same account. Synchronization only returns the default notebook. Another CardDAV software must be used (Thunderbird e.g.) to access all notebooks.

List/group/contact folder

In the application Contacts on macOS, you can add lists (or groups) of contacts but the information that this or that contact belongs to a particular list will not be synchronized with contacts.infomaniak.com:

Therefore, if you want to remove these lists, press the SUPR key. ( LED.) from your keyboard after selecting the list to delete (this does not remove contacts).

Conversely, a folder (or group) that you can configure on contacts.infomaniak.com since editing a contact form (see below) is not synchronized with the application Contacts Of macOS:

 

Special features Calendars

Show shared calendars

By default, only your personal calendars appear in the application Calendar Here is an example of synchronization between multiple calendars of multiple Organizations (to which the user account specified in the macOS application is linked).

Calendar Infomaniak:

macOS:

 

To display calendars shared by another user:

1. Open the app Calendar.
2. Open the menu Calendar.
3. Click on Preferences.
4. Go to the tab Accounts.
5. Go to the tab Delegation:
   
6. Select the shared calendars to display.

Remove CardDAV or CalDAV account

Read the chapter "Stop using an account" by changing the version of your system at the top of the page* if necessary.

Delete Apple Profile

Be aware of the Official documentation changing the version of your system at the top of the page* if necessary.

*Why is it necessary to choose the version of the guide that corresponds exactly to your version of macOS/iOS system? Apple introduces sometimes significant changes to each new version of its system, e.g. a path on iOS 15:

becomes this on iOS 16: