This guide explains how to connect the desktop apps Contacts and Calendar (desktop applications on macOS) with the contacts & calendars hosted at Infomaniak.

Preamble

• Your macOS computer will be automatically configured using .mobileconfig configuration profiles compatible with Apple, unlike a manual configuration.
• Infomaniak contacts & calendars are linked to your Infomaniak user account. When you log in to contacts.infomaniak.com or calendar.infomaniak.com you will likely have to perform double validation (2FA) during login.
  • In this case, an application password is required to establish synchronization between your device and Infomaniak tools.
  • But don't worry, creating such a password is offered by following the configuration assistant (point 4 below).
• It is possible to delete a configuration profile once installed (scroll to the bottom of this page for explanations).
• The Infomaniak tools are compatible with any application supporting CardDAV/CalDAV.
  • For additional help, contact the support of the software used or a Partner — also discover the role of the host.

Install a configuration profile

For this:

1. Click here to access the Infomaniak configuration tool (online service https://config.infomaniak.com) — log in if necessary to your Infomaniak account on the Organization managing your email address.
2. Choose to install the profile on this device.
3. Choose to synchronize the contacts & calendars.
4. Generate an application password dedicated to synchronization (in order to maintain the usual 2FA connection of your user account):
   
5. Copy the generated application password (it will be requested during the installation of the Apple profile).
6. Download the Apple profile:
   
7. Open the System Settings of the computer.
8. Click on General in the sidebar, then click on Device Management (for macOS Sequoia 15 version). If you have a lower version or cannot find the profile, refer to the official documentation by changing the system version at the top of the page if necessary:
   
9. Click on +:
   
10. Locate and then open the previously downloaded file:
    
11. Click on Continue:
    
12. Enter the application password twice (contacts + calendars).

If your macOS applications Contacts and Calendar were already open, you need to restart them. You will then see the information added by the synchronization.

Contact Features

Display shared address books

The Sync server applies a restriction to the macOS Contacts application because this application does not support multiple address books for the same account. Synchronization therefore only returns the default address book. You need to use another CardDAV software (e.g., Thunderbird) to access all address books.

Contact list/group/folder

In the macOS Contacts app, you can add contact lists (or groups), but the information about which contacts belong to which list will not be synchronized with contacts.infomaniak.com:

Therefore, if you want to remove these lists, you must press the DEL key on your keyboard after selecting the list to delete (this does not delete the contacts).

On the other hand, a folder (or group) that you can configure on **contacts.infomaniak.com** from the editing of a contact card (see below) is not synchronized with the **Contacts** application on macOS:

Calendar Features

Display shared calendars

By default, only your personal calendars are displayed in the Calendar application. Here is an example of synchronization between multiple calendars from multiple Organizations (to which the user account specified in the macOS application is linked).

Calendar Infomaniak:

macOS:

To display calendars shared by another user:

1. Open the Calendar application.
2. Open the Calendar menu.
3. Click on Preferences.
4. Go to the Accounts tab.
5. Go to the Delegation tab:
   
6. Check the shared calendars to display.

Delete a CardDAV or CalDAV account

Refer to the chapter "Stop using an account" by changing the system version at the top of the page* if necessary.

Delete an Apple profile

Refer to the official documentation by changing the system version at the top of the page* if necessary.

*Why is it necessary to choose the guide version that exactly matches your macOS / iOS system version? Apple introduces significant changes with each new system version, for example, a path on iOS 15:

becomes this on iOS 16: