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Display VOD/AOD statistics
This guide provides instructions on how to correctly display and interpret VOD/AOD statistics.
Accessing VOD/AOD Statistics
To view statistics for your media:
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
- Click on the icon in the top right corner of the interface (or navigate using the left side menu, for example)
- Select VOD/AOD (Streaming universe)
- Click on the name of the relevant object in the displayed table
- Click on Statistics in the left side menu
- Click on the desired items in the secondary side menu to get an overview or specific statistics on viewers, viewing time, consumption, media, geographical areas, technologies:
Label Definitions
- Media Views: number of views across all media
- Unique Visitors: number of visitors with distinct IPs
Example: if two colleagues from the same company watch the same video, it will count as 1 unique visitor and 2 visits.
Why is there a significant difference between the number of media views and the number of unique visitors?
Users watching a stream with an unstable internet connection (Wi-Fi, 3G, etc.) may cause a large number of disconnections and reconnections. In such a case, each reconnection is counted as a new visit, which explains the difference between the number of media views and the number of unique visitors.
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