Create an email alias

This guide explains how to create an alias, that is, a variant of your usual email address without having to add a new address to your existing Mail Service.

Preamble

• The number of aliases per email address is limited to 50.
• To modify what comes after the at sign @, use alias domains.
• An alternative feature is presented here.

How an alias works

It is possible to create alternative versions of your email addresses by modifying what comes before the at sign @.

For example:

• john-peter.smith@domain.xyz is a long email address…

It can be shortened and used as follows:

• jps@domain.xyz

In this example, you must therefore create an alias "jps" on the address "john-peter.smith".

Then if someone writes to jps@domain.xyz, their message will arrive in the inbox of the main address (john-peter.smith@domain.xyz).

If someone sends an email to john-peter.smith@domain.xyz AND jps@domain.xyz in copy (CC), their message will arrive twice in the inbox of the main address (john-peter.smith@domain.xyz).

Add an alias from the Infomaniak Web Mail app

Prerequisites

• Have permission to manage aliases: if you had been invited to the Web Mail Infomaniak app (online service mail.infomaniak.com) to manage your address, it is possible that the Service Mail manager has revoked this right from their admin account.

Next, to add an alias:

1. Click here to access the Web Mail Infomaniak app (online service mail.infomaniak.com).
2. Click on the Settings icon ‍‍ at the top right.
3. Check or select the email address in question from the dropdown menu on the left sidebar.
4. Click on Alias 
   
5. Click on Add an alias to create a variant of your email address
6. Click on Add

Add an alias from the Mail Service

To access the Mail Service:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the relevant product.
3. Click on the email address concerned in the table that appears.
4. Click on the Redirection and Alias tab or from the left side menu on Redirection and Alias.
5. Click on the blue button Add an alias:
   
6. Enter the desired alias (what comes before the at sign @).
7. Click on Validate to save the changes.