Create an email alias

This guide explains how to create an alias, which is a variant of your usual email address without having to add a new address to your existing Mail Service.

Introduction

• the number of aliases per email address is limited to 50
• users of the free @ik.me email (+ etik.com, etc. but excluding Mail Service Starter) do not have the ability to create aliases; an alternative feature is presented here
• to modify what comes after the @ sign, use alias domains here
   

How an alias works

It is possible to create alternative versions of your email addresses by modifying what comes before the @ sign.

For example:

• john-peter.smith@domain.xyz is a long email address

This can be shortened and used as:

• jps@domain.xyz

In this example, you would create an alias "jps" for the address "john-peter.smith".

Then, if someone writes to jps@domain.xyz, their message will arrive in the main inbox of the primary address (john-peter.smith@domain.xyz).

If someone writes to john-peter.smith@domain.xyz AND jps@domain.xyz in CC, their message will arrive twice in the main inbox of the primary address (john-peter.smith@domain.xyz).

Add an alias from Mail Infomaniak

Prerequisites

• have valid access to Mail Infomaniak where the email address is linked
• have permission to manage aliases: if you were invited to Mail to manage your address, it is possible that the Mail Service manager has revoked this right from their admin account

Then, to add an alias from Mail Infomaniak:

1. log in to Mail Infomaniak (mail.infomaniak.com) from a web browser like Brave or Firefox
2. click on the icon ‍ in the top right corner of the interface
3. check or select the relevant email address from the dropdown menu
4. click on Alias 
   
5. click on Add an alias to create a variant of your email address
6. click on Add

Add an alias from the Mail Service

To access the Mail Service:

1. log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
2. click on the icon ‍ in the top right corner of the interface (or navigate using the left sidebar menu, e.g.)
3. select Mail Service (universe Collaborative Tools)
4. click on the name of the relevant object in the displayed table
5. click on the relevant email address in the displayed table
6. click on the tab Forwarding and Aliases or from the left sidebar menu on Forwarding and Aliases
7. click the blue button Add an alias
   
8. enter the desired alias (what comes before the @ sign)
9. click on Validate to save the changes