Transfer shared web hosting to a Cloud Server

This guide explains how to transfer a shared web hosting to a Managed Cloud Server by retrieving all its data, websites, databases, etc.

To transfer a web hosting from one Cloud Server to another Cloud Server, please follow this guide.

To transfer a web hosting from a Cloud Server to a shared web hosting, please follow this guide; please note that this is an operation you will have to perform manually.

Preamble

• Database names and user names are preserved
• FTP accounts are preserved with the same names, but the host server changes to an address of the type "xxxx.ftp.infomaniak.com" (learn more)
• The IP addresses of the sites will change except for dedicated IPs
• There will be a service interruption during the migration process

1. Order a Cloud Server

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
2. Choose Cloud Server (Web & Domain universe)
   
3. Choose a managed Cloud Server and follow the wizard to complete the order

2. Migrate the hosting to the Cloud Server

Once the Cloud Server is operational:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
2. Click on the icon in the top right corner of the interface (or navigate through the left sidebar menu, for example)
3. Choose Hosting (Web & Domain universe)
4. Click directly on the name of the relevant object in the displayed table
5. Click on the Manage button
6. Click on the Modify offer
   
7. Select the free transfer offer
   
8. Select the Cloud Server to which you want to migrate your hosting
   
9. Click on Next at the bottom and proceed to the end of the procedure
   
10. Wait for the hosting migration to complete