This guide details the payment system for your Infomaniak services via a prepaid account.

Introduction

• The prepaid account consists of a reserve of money on your Infomaniak Manager that you can top up at your convenience.
• Once topped up, it allows you to settle your financial transactions.
• Check out the limits and payment methods for the prepaid account.

Top up your prepaid account

To top up your prepaid account:

1. Click here to access the management of your prepaid account on the Infomaniak Manager.
2. Click on the blue button Credit Account:
   
3. Enter the amount to credit.
4. Follow the displayed instructions to credit the account from your payment methods.

Prepayment to renew a product

To pay an invoice with your prepaid account:

1. Click here to access payment management on the Infomaniak Manager.
2. If necessary, click on the date filter (next 2 months) to Show All.
3. Select the product(s) to renew.
4. Click on the button to pay for the selection:
   
5. Proceed to the payment page where you can select the prepaid account as a full or partial payment method:
   
6. Complete the process.

Renew products automatically

Activate one-click automatic renewal for the products of your choice. This feature ensures that you do not lose a domain name or inadvertently block access to your services. Change your payment preferences at any time.

Retrieve the balance

You can transfer the money deposited in your prepaid account to a bank account or Paypal.

1. Click here to access the management of your prepaid account on the Infomaniak Manager.
2. Click on Recover balance next to the displayed amount:
   
3. Enter the requested information.