Pay / Renew a product per prepaid account

This guide details the payment system of your Infomaniak services per prepaid account.

Preamble

• The prepaid account consists of a reserve of money on your Infomaniak Manager that you can feed at your convenience.
• Once supplied, it allows you to settle your financial transactions.
• Check out the limits and means of payment the prepaid account.

Reload your prepaid account

To supply your prepaid account:

1. Click here to access the management of your prepaid account on the Manager Infomaniak.
2. Click the blue button Credit the account:
   
3. Indicate the amount to be credited.
4. Follow the instructions displayed to credit the account from your means of payment.

Prepayment to renew a product

To pay an invoice with your prepaid account:

1. Click here in order to gain access to the management of Payments on the Manager Infomaniak.
2. Click on the date filter (2 next months) if necessary for View All.
3. Select the product(s) to be renewed.
4. Click on the button to pay for the selection:
   
5. Advance to the payment page on which you can choose the prepaid account as a total or partial payment method:
   
6. Finish the procedure.

Automatically renew products

Activate it automatic renewal in 1 click for the products of your choice. This feature gives you the assurance not to lose a domain name or inadvertently block access to your services. Change your payment preferences at any time.

Recover balance

You can transfer the money deposited into your prepaid account to a bank account or Paypal.

1. Click here to access the management of your prepaid account on the Manager Infomaniak.
2. Click on Recover balancenext to the amount shown:
   
3. Enter the requested information.