This guide concerns the use of the Newsletter tool offered by Infomaniak and details the various possibilities for creating and writing targeted mailings to subscribers listed in the contact lists within the tool.

Create and send a newsletter

To access your Newsletter:

1. Click here to access your product management on the Infomaniak Manager (need help?).
2. Click directly on the domain name assigned to the relevant product.

Your newsletters are managed from the left sidebar menu titled "Campaigns" which allows you to view your previous sends and create new ones.

Set up the dispatch

To start writing your Newsletter:

1. Click on Create a newsletter:
   

2. Fill in the required information (and for points a & b, insert if necessary variables (custom fields) corresponding to the information available for each subscriber):

   1. Title of the Newsletter (visible to the recipient and in the list of your sent emails)
   2. preview subject
   3. Sender's name (visible to the recipient)
   4. email address of the sender (from those existing in the Mail Service if available, otherwise free choice but the email address must exist and be valid - read the prerequisites)
   5. language (for the language used in ancillary sends such as the unsubscription)
   6. tracking section tracking
   7. section UT

   

3. Click on Approve to proceed to the next step (your newsletter is now saved as a draft).

Choose the theme

1. Select the design for your Newsletter from pre-established templates or from your saved templates, which can be edited below.

Write and edit the content

To continue writing your Newsletter:

1. Using the elements on the right, complete the body of your letter on the left by dragging the elements needed to present your content.
2. Edit the text by hovering over the inserted blocks.
3. If necessary, insert variables (custom fields) corresponding to the information available for each subscriber:
   
   
    
4. Save a copy using the floppy disk icon in the top right to access your template later.

Choosing recipients

To select your subscribers:

1. Select your subscriber lists or switch to the advanced tab to segment the send.
2. Choose to use all subscribers or select/exclude certain groups of your subscribers.
3. Continue at the bottom of the page to proceed to the final step:

Preview and test the sending

The final step allows you to preview the layout of your Newsletter in desktop and mobile formats, and send a test to the email address of your choice - refer to this other guide - and modify any information at the last minute.

When you are ready, click on the blue button at the bottom right to proceed to the final step.

Trigger an immediate or delayed send

The final step allows you to choose when to send your Newsletter. The sending can be scheduled for the desired time, or triggered immediately.

This will then take place over several hours depending on the overall volume of Newsletters being sent, the number of your recipients, and the hourly quota allowed for your account. You will be informed of the progress of your send.