Modify the IMAP special folders of an email address

This guide explains how to modify the location of certain folders in the structure of your email address.

Introduction

• A typical email account structure may include special folders such as, for example, the one that stores emails:
  • after they have been sent (= "Sent messages" or "Sent Items")
  • for a few days before permanent deletion (= "Trash" or "Deleted Items")
• Everything is already configured to be synchronized across different email interfaces around the globe
• If you wish to make adjustments for various reasons, sometimes linguistic, read the guide below to modify these special folders:
  • Drafts
  • Sent messages
  • Trash
  • Archives
• This allows you to customize the synchronization of these folders with IMAP clients like Outlook, Mail iOS, Thunderbird, Spark, etc.
• Note that this does not change the retention period of emails placed in certain of these special folders

Access from Infomaniak Mail

Prerequisites

• Have valid access to Mail Infomaniak where the email address is linked
• Have permission to modify special folders: if you were invited to Mail to manage your address, it is possible that the Mail Service administrator has removed this right from their admin account

To modify these special folders from Mail:

1. Log in to Mail Infomaniak (mail.infomaniak.com) using a web browser such as Brave or Firefox
2. Click on the ‍ icon at the top right of the interface
3. Check or select the relevant email address from the dropdown menu
4. Click on Folders
   

Access from Mail Service

To access this option from a Mail Service:

1. Log in to Infomaniak Manager (manager.infomaniak.com) using a web browser such as Brave or Firefox
2. Click on the ‍ icon at the top right of the interface (or navigate using the left sidebar menu, for example)
3. Select Mail Service (in the Collaborative Tools universe)
4. Click on the name of the relevant item in the displayed table
5. Click on the relevant email address in the displayed table
6. Click on the Folders tab
   

Configuring Special Folders

Select the desired folders to store your drafts, archives, sent messages, and trash by clicking on the area to the right of each item:

This will display the list of folders already present in your email structure (if necessary, create the desired folder beforehand from Mail or an IMAP client).

To modify the default folders for spam and advertising messages & social media notifications, you need to do this directly from the Spam Filter and Advertising Filter sections.

Alternative Solutions

Some email clients also allow you to modify the location of special folders. Consult the official documentation of your application if needed. The following links are provided for your information:

• Mozilla Thunderbird (official documentation)
• Microsoft Outlook 2013 (unofficial documentation)
• on an iPhone (unofficial documentation, in English)