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Change the billing frequency
This guide offers 2 methods for changing the billing frequency of services subscribed with Infomaniak.
Change the billing frequency
First method
The first method involves changing the frequency during a payment:
- Click here to access the payment management on the Infomaniak Manager (need help?).
- Select the relevant product.
- Click on the dropdown menu to the right of the relevant item to change the duration for which the payment applies.
- Click on the blue button at the bottom to pay for the selection and change the billing frequency of the selected product.
Second method
The second method is as follows:
- Click here to access the management of your products on the Manager Infomaniak (need help?).
- Click on the type of product concerned (e.g. hosting, Cloud Server, etc.)
- Click on the name of the product in question.
- Click on the Manage button.
- Click on Modify the offer:
- Select your desired billing frequency (only possible starting from a certain amount).
- Confirm the change.
If you switch from annual to monthly billing or from quarterly to monthly billing, only change the billing frequency during the month preceding the end of the current term. For example, if you paid for or renewed your Cloud hosting for 1 year on the 1st of January 2023, do not change the billing frequency before the 1st of December 2023, otherwise you will be billed again for all the remaining months of the year 2023 and it will be necessary to contact Support to be refunded.