1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Link an additional domain name to the Mail Service
This guide explains how to have several denominations (everything that comes after the arobase @ of your email address) for one Mail Service by adding related domain names.
Preamble
- The email addresses (existing and future) are automatically valid with all related areas.
- To fully transform and reverse the domain names of a Service Mail, take note of this other guide.
- To change the part of your email address coming before the arobase @, be aware of this other guide.
- Note also that you can rename your product in the Manager Infomaniak but changing the name of a Service Mail has no effect on its addresses. You have to act on the domain name.
Add a domain name to Service Mail
Prerequisites
- Owning the new domain name (if necessary) it will have to be created in advance).
- Be aware of the particulars of the this other guide in applying the particulars corresponding to your situation (this so that the domain name will work when it is attached to your Mail Service).
Once the new domain name is ready for use along with the old one, it must be added to the Service Mail:
- Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
- Click directly on the nameallocated to the product concerned.
- Click on Domain management in the left side menu:
- Click on Service-related areas in the left side menu:
- Click the blue button Add a related domain:
It is possible to:
- Search for an existing domain on the organization to which you are connected — this will link and automatically update the DNS area of the added domain.
- Add domain name or subdomain to manually indicate the domain name or subdomain to be used (ideal if the domain name is elsewhere).
- Buy a new domain name.
a: The field exists at the organizational level
- Click on the proposed domain name:
- Click the blue button Linking this domain:
It's over, the Mail Service now responds to a second domain name.
b: The domain exists but elsewhere (other Organization, other Registrar...)
- Enter the domain name to add.
- Enable update DNS entries (If the domain name situation permits, the domain name's DNS area will be automatically updated).
- If item 2 above is active then enable replacement of any existing entries.
- Do not activate the domain name inversion unless you want to define this new domain name as the main (it is mainly an administrative rather than a technical issue).
- Click the blue button Linking this domain:
Example of use
The mail contact@ une-super-entreprise-familiale.com is a long email address. The Synonymous Domain contact@ usef.com is shorter and easier to remember.
Adding the domain "usef.com" in the Service Mail "une-super-entreprise-familiale.com" you authorize all messages sent to contact@ usef.com (the related domain) to arrive among the messages already received by the address contact@ une-super-entreprise-familiale.com.