Copy Google mail content (custom domain) to Infomaniak

This guide explains how to transfer to Infomaniak email addresses currently hosted by Google (with a custom domain). Be aware of this other guide if you are looking for information about importing a simple Gmail address (…@gmail.com),

Prerequisites Google

1. Enable authentication in two steps (2FA):
   • It is imperative to activate authentication in two steps in Gsuite - if necessary the organization administrator will first have to admin.google.com give users the opportunity to activate it.
   • In the parameters from your Google account (https://myaccount.google.com/), go to the tab Security and activate the Two-step validation:
     
   • Read the Google complete guide
     
      
2. Create an application password:
   • Once the 2FA is activated, return to Two-step validation then go down at the bottom of the page to the application passwords:
     
      
   • Follow Google complete guide:
     • Click on Application passwords.
     • Enter if requested the password of your Gmail account.
     • Click on Select an application and on Email.
     • Click on Select Device and select Other (Custom Name).
     • Give a name to your password (e.g. Infomaniak) is simply descriptive.
     • Click on Generate.
     • Copy or record the password that appears on the screen (it does not contain space).

Prerequisites Infomaniak

• Owning a Mail Service on your Manager Infomaniak.
• Have a quota of free addresses available or order them if necessary:
  1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
  2. Click directly on the nameallocated to the product concerned.
  3. Click on the trolley/caddie icon at the top:
     

Transfer emails from Google to Infomaniak

a. Recreate email address(s) on Infomaniak

Go to the Infomaniak Mail Service and create email addresses:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the product concerned.
3. Click the blue button Create an email address Top right.
4. Enter the address (which comes before the arobase @) (e.g. contact or michelle).
5. Click the blue button Continue.
6. Select I'll check the email address alone..
7. Click the blue button Continue.
8. Enter a password.
9. Click the blue button Continue.
10. Click the blue button Finish.
11. Repeat in point 3 above to recreate all email addresses identical.

b. Import Google's email content to Infomaniak

Access the Infomaniak Mail Service and import your e-mails:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the product concerned.
3. Click on the chevron ‍ in the right part of the blue button Create an email address.
4. Click on Import e-mails (direct link).
5. Click on Import my emails into a single email address.
6. Enter the existing email address at Google.
7. Enter the password of this email address.
8. Click on Advanced parameters.
9. Come in. imap.gmail.com in IMAP server address (or try mail.gmail.com in case of error).
10. Come in. 993 in IMAP port.
11. Enable SSL and disable TLS.
12. Click the blue button Validate and continue.
13. Enter the email address (which was recreated at Infomaniak at point a.10 above).
14. Click the blue button Import e-mails.
15. The import starts and works in the background, an e-mail is sent once the import is complete.
16. Recommence at point 3 above to import the rest of the email addresses.

Any "labels" or "labels" in Gmail will be converted to folders in Mail Infomaniak (same principle as during a reports mail with an IMAP software/mail client such as Thunderbird):

Adjust application settings

As soon as you do so that the domain name associated with your email will work with Infomaniak, change the settings of the software/message clients you use so that they can properly connect to the Infomaniak servers: follow configuration assistant.

Read more

• Make sure the mail is properly secure
• Copy Content from Other Mail Providers