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Understand the limits of outgoing emails per 24 hours
This guide details the security measures implemented for the Infomaniak email offers to detect abusive and abnormal use of an email address.
Preamble
- Upon written, justified and authenticated request, it is possible to modify these security rules for a specific paid email address.
- For sending emails to a large number of recipients, the Newsletter tool is the most suitable.
- These measures protect you from malicious use of your computer or your account.
Daily sending limits
The number of outgoing emails per 24 hours is limited to:
- my kSuite = 500 | my kSuite+ = 1440
- kSuite Standard 1 max. user = 100 | kSuite Standard 2 min. users = 1440 | kSuite Pro = 1440 | kSuite Entreprise = 1440
- Service Mail Starter = 100 | Service Mail 5 addresses min. = 1440
- Web Hosting (PHP Mail() function - unauthenticated sends) = 50 | Web Hosting (authenticated sends) = 1440
1 message sent to 2, 42 or 99 people in CC/BCC counts as respectively 2, 42 and 99 messages.
Other email limits
Link to this FAQ: