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Understand the limits of outgoing emails by 24 hours
This guide details the security measures put in place within the framework of the Infomaniak e-mail offers in order to detect abusive and abnormal uses of an email address.
Preamble
- On written request, reasoned and authenticated, it is possible to modify these safety rules for a specific paid email address.
- For sending e-mails to a large number of recipients, thenewsletter tool is the most suitable.
- These measures protect you from malicious use of your computer or account.
Delivery limits per 24 hours
The number of outgoing emails per 24 hours is limited to:
- my kSuite = 500 | my kSuite+ = 1440
- kSuite standard 1 user max. 100 | kSuite standard 2 users min. 1440 | kSuite Pro = 1440 | kSuite enterprise = 1440
- Mail Starter Service = 100 | Mail Service 5 addresses min. = 1440
- Web hosting ( PHP Mail() function) - shipments Non-authenticated) = 50 | Web hosting (consignments) authenticated) = 1440
1 message sent to 2, 42 or 99 people in CC/CCI counts as 2, 42 and 99 messages respectively.
Other courier limits
Link to this FAQ: