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Outgoing e-mail limits
This guide details the security measures in place within the Infomaniak email offerings to detect abusive and abnormal use of an email address. These measures protect you from malicious use of your computer or account.
Sending Limits per 24 hours
The number of outgoing emails per 24 hours is limited to:
100 messages | 500 messages | 1440 messages | 20000messages | |
Free products | Mail Service Starter (basic hosting) | mail @ik.me (+ ikmail.com, etc.) | kSuite Standard 1 user | |
Paid products | kSuite Standard 2 users and more | Web Hosting (PHP Mail() function) | ||
| kSuite Pro | ||||
| kSuite Enterprise | ||||
| Mail Service 5 addresses and more | ||||
| Web Hosting (authenticated sending) |
1 message sent to 2, 42, or 99 people in Cc/Bcc now counts as 2, 42, and 99 messages, respectively.
Upon written request, motivated and authenticated, these security rules can be modified for a specific paid email address.
For sending emails to a large number of recipients, the Newsletter tool is the most suitable.
Learn more
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