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Outgoing e-mail limits
This guide details the security measures implemented as part of the Infomaniak email services to detect abusive and abnormal use of an email address. These measures protect you from malicious use of your computer or account.
Sending limits per 24 hours
The number of outgoing emails per 24 hours is limited to:
50 messages | 100 messages | 500 messages | 1440 messages | |
Free products | Mail Service Starter (basic hosting) | @ik.me email (+ ikmail.com, etc.) | kSuite Standard 1 user | |
Paid products | Web Hosting (PHP Mail() function - unauthenticated emails) | kSuite Standard 2 users or more | ||
| kSuite Pro | ||||
| kSuite Enterprise | ||||
| Mail Service 5 addresses or more | ||||
| Web Hosting (authenticated emails) |
1 email sent to 2, 42, or 99 recipients in Cc/Bcc now counts as 2, 42, and 99 messages respectively.
Upon written request, duly justified and authenticated, these security rules can be adjusted for a specific paid email address.
For sending emails to a large number of recipients, the Newsletter tool is the most suitable option.
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