Install a custom SSL certificate

While Infomaniak offers all the SSL certificates you may need:

• Let's Encrypt certificates for personal sites: install a Let's Encrypt certificate (only possible for sites hosted with Infomaniak)
• DV (Domain Validation) certificates from Sectigo for professional/personal sites that are not registered as businesses, and EV (Extended Validation) certificates from Sectigo for registered businesses: order an EV or DV certificate from Sectigo, the world's leading certificate authority (compare these SSL certificates: prices, guarantees, included services, etc.)

You can also install an SSL certificate obtained elsewhere (intermediate certificate from a certification authority of your choice), custom certificates, or self-signed certificates.

This guide explains how to generate a CSR (Certificate Signing Request). This is an encrypted block of text that uniquely identifies who you are and which domain name you want to protect with the certificate.

1. Install a self-signed or custom SSL certificate

To access website management:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
2. Click on the icon in the top right corner of the interface (or navigate using the left sidebar menu, for example)
3. Select Website (Web & Domain universe)
4. Click on the name of the relevant object in the displayed table
5. Click on SSL Certificates in the left sidebar menu
6. Click the blue Install an SSL certificate button
7. Re-select the relevant site at the top of the page, if necessary
8. Select I already have an SSL certificate at the bottom of the page
9. Click Next

2. Generate a Certificate Signing Request (CSR)

To access website management:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
2. Click on the icon in the top right corner of the interface (or navigate using the left sidebar menu, for example)
3. Select Website (Web & Domain universe)
4. Click on the name of the relevant object in the displayed table
5. Click on SSL Certificates in the left sidebar menu
6. Click on the name of the site that currently has a self-signed certificate
7. Click on Manage
8. Click on Generate a certificate request (CSR)

This page allows you to generate a file that must be submitted to a recognized certification authority to obtain a signed certificate.

Once the page is completed with your information and validated (by clicking on Generate Request), click on the button to Download the .csr file and submit it to the certification authority of your choice to obtain the signed certificate, which you can then import to the same location (read below).

You can also proceed by copying and pasting if you prefer, using the corresponding option. The certificate obtained via this CSR will be valid only for this hosting.

3. Import a certificate / intermediate certificate

To access website management:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
2. Click on the icon in the top right corner of the interface (or navigate using the left sidebar menu, for example)
3. Select Website (Web & Domain universe)
4. Click on the name of the relevant object in the displayed table
5. Click on SSL Certificates in the left sidebar menu
6. Click on the name of the site that currently has a self-signed certificate
7. Click on Manage
8. Click on Import a certificate or Import an intermediate certificate and follow the instructions to select the .crt file and import it; you can also proceed by copying and pasting if you prefer