Getting Started Guide: Mail Service

Thank you for entrusting the hosting of your emails to Infomaniak.

This guide helps you quickly use the essential features of your new Mail Service. If you encounter any issues, check the knowledge base before contacting Infomaniak support.

Create Email Addresses

• Get started with the interface
• Create email addresses
• Create email addresses in bulk
• Create email addresses for forwarding only
• Copy email content from Gmail, OVH, etc., to Infomaniak

Use Your Created Email Addresses

• Synchronize your devices
• Check the log of incoming and outgoing emails
• Hide recipients' addresses in an email
• Discover the Infomaniak Mail mobile app
• Use the mailbox even if the domain name points to Wix or similar
• Use the mailbox with your website
• Use the email writing assistant

Review Important Information

• Sending limits
• Size limits
• Recipient limits
• Different identifiers
• Troubleshoot errors with an email client

Customize Your Mailbox

• Add a signature
• Add an alias
• Add an out-of-office message
• Add a domain name
• Automatically sort incoming emails

Secure Your Email Address

• Filtering solutions guide
• Manage security warnings
• Change the password of an email address
• Manage SPF, DKIM, DMARC, etc.
• Report a phishing email