This guide explains how to remove additional designations from an existing Service Mail (everything that comes after the @ in your email address), by detaching its linked domain names.

Introduction

• Once removed, the domain name is available again to order a new Service Mail or to be attached to another existing Service Mail.
• Note that you can also rename your product in the Infomaniak Manager, but changing the name of a Service Mail has absolutely no effect on its addresses. You need to act on the domain name.

Remove the linked domain

Prerequisites

• Have dissociated the synonym domain from the main domain if there was a previous association.
• Have set the domain name to be detached as a secondary domain (instead of a primary domain) — this reversal can be done by following this other guide in the section named "a" starting from point 3.

To detach a domain name from your Service Mail:

1. Click here to access the management of your product on the Manager Infomaniak (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on Domain Management in the left sidebar.
4. Click on Linked Domains in the left sidebar:
   
5. Click on the icon ⋮ to the right of the domain name to be detached.
6. Click on Unlink the domain (read the prerequisites above if the option is not available).
   
7. Confirm the detachment.