Use a promo code / get a free offer

This guide explains how to order an Infomaniak product for which you have a discount or free offer (promo code or free offer already confirmed by one of the support agents).

In some cases (e.g., special offer for customers moving their data from a competing host that is discontinuing its services), you may benefit from a discount code (partial discount or equivalent to the total purchase price) allowing you to order hosting, email addresses, etc.

Using a deal / promo code

A promo code is used at the end of an order placed in the Infomaniak shop allowing the purchase of new products like Swiss Backup, for example:

1. first choose the desired payment method
2. enter the promo code
3. click on the Apply button
   • repeat for additional promo codes if you have several (and therefore if you have multiple corresponding products in the cart):
     
     
     

Using a free offer

To order a product as part of a free offer:

1. log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
2. click on the type of product for which you have received a free offer (then if necessary, click on Return... in the left side menu)
3. click on the Order button (usually a shopping cart icon) or go to the Infomaniak shop
4. when the order cart summary is displayed, activate the free offer using the dropdown menu displayed next to the concerned product
5. complete the order

In case of problems

• check that you are connected to the right organization on the Manager
• check that you have ordered the correct product, the one for which the free offer was generated