Manage FTP / SSH Accounts

This guide explains how to manage the content of a web hosting account by accessing the server via FTP protocol or through the command line (CLI) securely using SSH. 

Introduction

• When creating an FTP account, you can choose between two types of accounts:
  1. A FTP + SSH account gives the user access to all the content of a hosting account and allows them to manage it via FTP and SSH.
  2. A FTP account allows you to restrict a user's access to a specific folder and its subfolders; if you manage multiple websites on the same hosting, this lets you distribute site management among different webmasters, for example.
• From the Infomaniak Manager, it is also possible to quickly connect without specifying a particular account.

Managing FTP Accounts and Access

To access the websites for managing the FTP part:

1. Click here to access the management of your hosting in the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the relevant hosting.
3. Click on FTP / SSH in the left sidebar menu:
   
   • At this point, either…
     1. … click on the Add button to create a new FTP/SSH account,
     2. … click on the account name to change its password,
     3. … delete an account from the action menu ⋮ to the right of the relevant item.

Configuring an FTP Software/Client

Using an FTP software/client such as Filezilla or CyberDuck, you can manage files via FTP without limitations (with background working capabilities, transfer resumption after interruption, bandwidth control, etc.).

Refer to this other guide if you are looking for information about configuring an FTP software/client.