Manage FTP / SSH Accounts

This guide explains how to manage the content of a web hosting account by accessing the server via FTP protocol or command line (CLI) securely using SSH. 

What is the difference between an FTP and SSH account?

When creating an FTP account, you have the choice between two types of accounts:

1. FTP + SSH account gives the user access to all content of a hosting account and allows them to manage it via FTP and SSH
2. FTP account restricts a user's access to a specific folder and its subfolders; if you manage multiple sites on the same hosting, this allows distributing site management among several webmasters, for example

From the Manager, it is also possible to quickly log in without specifying a particular account.

Manage FTP Accounts and Access

To access Web Hosting to manage the FTP part:

1. log in to Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
2. click on the ‍ icon at the top right of the interface (or navigate using the left sidebar menu, for example)
3. choose Hosting (in the Web & Domain universe)
4. click directly on the name of the relevant item in the displayed table
5. click on FTP / SSH in the left sidebar menu

From this point, you can:

1. click the Add button to create a new FTP/SSH account
2. click on the name of the relevant account in the displayed table to change its password (help)
3. delete an account from the action menu ⋮ to the right of the relevant item in the displayed table
   

Configure an FTP Client/Software

With an FTP client/software such as Filezilla or CyberDuck, you can manage files via FTP without limits (background work capabilities, transfer resumption after interruptions, speed limitations, etc.)

Follow this guide if you need help setting up an FTP client/software.