Order email addresses from Infomaniak

This guide explains how to obtain your email addresses from the Swiss hosting provider Infomaniak.

Introduction

• It is no coincidence that Infomaniak manages several million email addresses:
  • unlimited storage space
  • hosted in Switzerland by a neutral and independent company
  • synchronization of contacts & calendars across all devices
  • online access to your emails with Mail (mail.infomaniak.com) and the Infomaniak Mail app
  • professional Newsletter tool
  • professional anti-spam and antivirus filter for inbound and outbound
  • permanently backed up

Is a domain name required?

Except for the free @ik.me email offer (+ etik.com, etc.), an email address at Infomaniak is always created within a Mail Service, and this Mail Service revolves around a domain name which must exist and be configured for the email service to work.

Example: If you want the address jean.dupont@domain.xyz ‍, you need to:

1. own the domain name "domain.xyz"
2. obtain a Mail Service "domain.xyz"
3. create the email address "jean.dupont"

All of this is offered and requested during the ordering process on infomaniak.com (see below), preceded by the mandatory creation of a user account (for which you will need to provide your personal email address, or an already existing address in any case).

If the corresponding domain name is already registered with an external registrar, you may need to provide the correct MX records in the DNS zone.
 

Order email addresses from Infomaniak

Not yet a customer

Choose the offer that suits you on this page of the website and follow the steps in the sign-up process to start using the services.

Already a customer

Want a first Mail Service:

To order a first Mail Service:

1. log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
2. click on the gray line Mail Service
   

Want an additional Mail Service:

To add a new Mail Service (to get new addresses on a different domain):

1. log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
2. click on the ‍ icon in the top right of the interface (or navigate using the left sidebar menu, for example)
3. choose Mail Service (in the Collaborative Tools section)
4. click on the shopping cart above the table that displays:
   

Want to increase the number of email addresses available on an existing Mail Service:

To increase the quota of available addresses:

1. log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
2. click on the ‍ icon in the top right of the interface (or navigate using the left sidebar menu, for example)
3. choose Mail Service (in the Collaborative Tools section)
4. click on the name of the relevant item in the table that displays
5. click on the shopping cart:
   

Once the Mail Service is activated:

• create your email addresses

• configure your emails on your computer and devices

• sync your contacts & calendars on your devices

• import your content (including content from another provider)