Order e-mail addresses from Infomaniak

This guide explains how to get your e-mail address(s) from the Swiss hosting company Infomaniak.

Preamble

• With the exception of certain free offers, e-mail address at Infomaniak is always created within a Mail Service, and this Mail Service is structured around a domain name custom that needs to exist and be configured for the mail to work.
• Example: you want the address jean.dupont@domain.xyz ‍then it is necessary to:
  1. Owning the domain name “domain.xyz”.
  2. Getting a Mail Service “domain.xyz”.
  3. Create the e-mail address “jean.dupont”.
• All this is proposed to you and requested in the control path on infomaniak.com (read below), preceded by the creation of a mandatory user account (for which you will have to indicate your personal email address, or address already existing in all cases).
• If the corresponding domain name is already registered with an external registrar, you will need to Inform the correct MX in the DNS area.

Order e-mail addresses from Infomaniak

Before or after your registration:

• Click here in order to choose the offer that suits you and be guided in the process to start using the courier services.
• Once ordered, you can create email addresses and associated passwords.

Add Additional Mail Service

To add a new Mail Service (to get new addresses on another domain):

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click on Supermarket shopping cart above the table that appears:
   

Increase the number of email addresses available on an existing Mail Service

To increase the quota of free addresses available:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the product concerned.
3. Click on the Supermarket shopping cart:
   

Once the Mail Service is activated

• Create your email addresses.

• Configure your e-mails on your computer and devices.

• Synchronize your contacts & calendars on your devices.

• Repatriate content (including content from another supplier).