Order email addresses at Infomaniak

This guide explains how to obtain your email address(es) from the Swiss hosting provider Infomaniak.

Preamble

• Except for certain free offers, an email address at Infomaniak is always created within an Email Service, and this Email Service revolves around a personalized domain name that must exist and be configured for the email to work.
• Example: you want the address jean.dupont@domain.xyz ‍ then you need to:
  1. Own the domain name “domain.xyz”.
  2. Get a Mail Service “domain.xyz”.
  3. Create the email address “jean.dupont”.
• All of this is offered and requested during the ordering process on infomaniak.com (see below), preceded by the creation of a mandatory user account (for which you will need to provide your personal email address, or an address that already exists in any case).
• If the corresponding domain name is already registered with an external registrar, you may need to enter the correct MX record in the DNS zone.

Order email addresses from Infomaniak

Before or after your registration:

• Click here to choose the offer that suits you and follow the process to start using the email services.
• Once the Mail Service is ordered, you will be able to create email addresses and associated passwords.

Add an additional Mail Service

To add a new Mail Service (in order to obtain new addresses on another domain):

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on the shopping cart above the displayed table:
   

Increase the number of available email addresses on an existing Mail Service

To increase the number of available email addresses:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on the supermarket trolley:
   

Once the Service Mail is activated

• Create your email addresses.

• Set up your emails on your computer and devices.

• Synchronize your contacts & calendars on your devices.

• Retrieve the content (including that from another provider).