Enable Two-Factor Authentication (2FA)

This guide explains how to enable two-factor authentication, also known as two-step verification or multi-factor authentication (2FA, in English two-factor authentication), to secure access to your Infomaniak Manager.

Introduction

• This two-step validation protects your account and personal data with the password of your choice and a second identity verification method, such as a code obtained on your mobile device.
• If a malicious individual manages to decipher or steal your password, they would still need a validation code that only the legitimate user can obtain on their mobile device.

Enable two-step validation

To enhance the security of your Infomaniak account:

1. Click here to access two-factor authentication management in the Infomaniak Manager.
2. View and select the authentication method from the following options:
   1. The kAuth app for iOS / Android devices, to simply approve or deny login attempts via a push notification (YES / NO).
   2. Any OTP application to generate a one-time login code.
   3. YubiKey (from Yubico).
   4. SMS reception (only for CH / FR / BE / DE countries) to receive a one-time login code.

Follow the on-screen instructions to complete the process.

Carefully note down your recovery codes.

Beware of existing synchronizations

Once strong authentication is enabled, to access certain tools (e.g., synchronization), it is necessary to create application passwords.

It is not necessary to contact Infomaniak, as they do not have access to your codes or passwords. For any assistance with 2FA, refer to this other guide.

Authenticate for each browser session

To ensure cookies are not retained when closing browser windows, thereby requiring authentication each time you access the Infomaniak Manager after restarting the browser...

… on Chrome

Specify in Google Chrome settings (chrome://settings/content/siteData, to be pasted into the address bar, or consult the official documentation) the address [*.]infomaniak.com: