This guide explains how to view and download Apache logs from Web Hosting useful for correcting PHP scripts or certain programming errors.

Preamble

• Infomaniak keeps the last 500 error or access displays for a maximum retention period of 10 days.
• It is impossible to perform a previous search even upon request.
• You can also find these logs on the server via FTP in the /ik-logs folder.

Accessing the access and error logs

To display these logs:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the relevant product.
3. Click on Logs in the left sidebar:
   
4. Click on Errors or Access to display the error log or access log.
5. Click on Send by email to immediately receive all entries by email at your user address: