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Display web access and error logs
This guide explains how to view and download Apache logs for Web Hosting, which are useful for troubleshooting PHP scripts or certain programming errors.
Accessing Access and Error Logs
To view these logs:
- Log in to the Infomaniak Manager (manager.infomaniak.com) using a web browser like Brave or Firefox.
- Click on the icon at the top right of the interface (or navigate through the left side menu, for example).
- Choose Website (under the Web & Domain universe).
- Click on the name of the relevant object in the displayed table.
- Click on Access and Error Logs in the left sidebar.
Infomaniak keeps the last 500 access or error log entries for a maximum retention period of 10 days. It is not possible to search for entries prior to this even upon request.
You can also find these logs on the server via FTP in the /ik-logs folder.
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