Relaunch domain name transfer

This guide explains how to relaunch the transfer of a domain name to Infomaniak in case of failure.

Manually restart a domain transfer

When the transfer of a domain name fails, you receive an email with the possible reason for the problem.

The message also contains a link to restart the transfer request without paying the costs of the transfer again.

In case of problem:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the product concerned.
3. Follow carefully the instructions displayed on a red background at the top of the page.