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Link a Wix offer to the Infomaniak Mail Service
This guide explains how to link your Wix site to the Mail Service managed by Infomaniak.
Prerequisites
- note the Infomaniak SPF
v=spf1 include:spf.infomaniak.ch -all
- note the Infomaniak DKIM
Linking Wix and Infomaniak Email
By having modified your domain name managed by Infomaniak to point to the Wix servers, all web & mail traffic now goes through Wix.
Therefore, it is necessary to specify to Wix that the email is managed by Infomaniak, by making 3 essential changes:
Specify the Infomaniak MX
For the email to function and for the mail traffic to be correctly directed, Infomaniak's MX must be listed in your Wix account. Fortunately, a dropdown menu will allow you to choose Infomaniak as your mail provider (without having to manually specify the Infomaniak MX):
- log in to your Wix interface
- click on the dot with your initials or your avatar at the top right
- click on Domains
- click on the action menu â‹® to the right of the concerned object
- select Modify MX Records
- click on the dropdown menu to select Infomaniak from the list:
- validate and wait a few hours for the change to take effect
Specify the Infomaniak SPF using a TXT
SPF is a verification method that helps ensure an email is actually sent by the sender it claims to be from, which helps combat spam and fraudulent emails.
It is imperative, on your Wix interface, to add the Infomaniak SPF as a TXT (do not use the "SPF" section). For this, follow the detailed steps in this guide. You must then wait a few hours for the addition to propagate.
Also verify the presence of a DKIM if sending issues persist.
If needed, call the technical service of the provider in question so they can help you implement the information specified in the prerequisites above ⚠️ For additional help contact a partner or submit a tender — also read about the role of the host