Restore kDrive to a previous state

This guide explains how to revert changes in the file organization of your kDrive, especially if movements have occurred and you have lost track.

With the Rewind function, you can go back to a previous state, just like a time machine!

Introduction

• Restoration allows you to restore files of your choice or your entire kDrive up to 3 months ago
• Files permanently deleted from the trash and deleted file versions cannot be restored
• Restoration can take several minutes depending on the volume of data to recover
• The kDrive will not be accessible during restoration for all users
• No action will be taken on rights and shares

Accessing the kDrive restoration tool

Prerequisites

• be an administrator of the organization where the kDrive is located

To open the Rewind interface:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
2. Click on the icon in the top right of the interface (or navigate through the left side menu for example)
3. Choose kDrive (universe Collaborative Tools)
4. Click on the name of the object concerned in the displayed table
5. The kDrive tree structure is displayed in the left side menu
6. Go to kDrive Management in the left side menu
7. Click on ⟲ Restoration
8. Choose what will be affected by the rollback (the entire kDrive or only a part and if applicable, for which user)
9. Choose the date to revert to (maximum 3 months)
10. Launch the analysis and determine the next steps based on the result

After the operation, an email is sent, and a notification is displayed on the online kDrive.

Analysis Report

An administrator viewing a report of a Rewind initiated by another administrator will not see everything related to the personal folder of the administrator who initiated the Rewind.

In the analysis report view, the data is listed and grouped according to the current location before Rewind.

In Case of Conflict

At the root of the kDrive of the administrator who performed the operation (or at the concerned user's), a folder "Rewind (rewind date and time)" will be created containing a sub-folder with conflicting files called "Conflict" and another folder for files currently existing in the target called "Subsequent Items".