Renewing or Restoring a Domain Name

This guide explains how renew or restore one domain name registered with Infomaniak.

Preamble

1. You are automatically informed by e-mail (to the address you mentioned) when one of your domain names comes to an end soon.
2. If this domain name is not renewed before its due date, it enters into a redemption period during which it is still possible to recover/restore.
   • The Catering costs and the duration of the redemption period are variables depending on the extension concerned.
3. Once the redemption period has passed, the domain name is free and can be reserved again by anyone.
   • If your domain is important to your activities, Renewal Warranty offers you the assurance that you will never lose it: Infomaniak will do everything in its power to ensure that you keep it even if you don't give news in due time.

Renew a domain name before expiration

The renewal of one or more domain names takes place exactly the same way as any renewal of Infomaniak services. Be aware of this other guide if you are looking for information on how to renew the product concerned.

Restore a domain name after expiration

To restore a domain during its redemption period:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. An expired domain is reported as follows:
   
3. Click directly on the nameallocated to the product concerned:
   
4. Click on the button Restore:
   
5. Follow the restoration steps to the end.

Solve a problem

What if the domain doesn't appear visible in your account?

• Check that you are logged in with the right user account.
• Check out the part AREA of the Manager and not under a product heading invoiced or to be renewed.
• Buy the domain name if it has not been booked since.