Link an external website to the Infomaniak Mail Service

This guide explains how to link an external website (hosted by a turnkey website creation service) to your Infomaniak email.

This will be useful in case, for example, your webmaster has modified the technical information (DNS) of your domain name to direct it to your site and this has interrupted your email.

Prerequisites

• Take note of the Infomaniak MX mta-gw.infomaniak.ch or sometimes mta-gw.infomaniak.ch. (presence of a final period)
• Take note of the Infomaniak SPF v=spf1 include:spf.infomaniak.ch -all
• Take note of the Infomaniak DKIM

Specific Guides

Click on the link corresponding to the provider of the website:

• Wix
• Wordpress.com
• Jimdo (guide A | guide B)

Guides for any other Web provider

In general, you need to find the place on the dashboard of your Web provider where you can add the technical information (the 3 indications mentioned in the prerequisites above) to make the Infomaniak email work while your domain name directs all traffic to this Web provider:

• Infomaniak's MX
• The SPF is a verification method that ensures an email is actually sent by the sender it claims to be, which helps fight against spam and fraudulent emails; this is often added in the form of a TXT record
• The presence of a DKIM has become essential for the optimal functioning of your Infomaniak email