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Manage kChat conversations
This guide details the principle of kChat conversations, organized within private and public discussion channels, and direct discussions between users.
Start a conversation
To write to a user in your Organization, click on their name in the list of members on the left side of your kChat interface:
You can also click on the + to the right of Personal Messages to select up to 7 members and thus create a group conversation:
Write and send your message by pressing the send button:
If necessary, you can attach files up to 100 MB. You can also use "reactions".
Schedule a send / delayed send
To schedule a send for a later date/time, simply click on the chevron to the right of the send button, then choose the time the message should be sent:
On the kChat mobile app (app for iOS/Android smartphone or tablet), press for a few seconds on the send button, and a menu to schedule the message will appear.
Mention another user
To solicit one of the members of the Organization (or an entire work team) via a message, type the at sign @
to display the people or channels to mention:
Note, depending on the type of channel concerned, mentioning a user displays a message allowing you to add them to the discussion (or notify them) otherwise they will not see the mention.
Request a read receipt
For users to acknowledge receipt of your message and thus indicate that they have read the message, activate a read receipt before sending the message on the channel, by clicking on the icon (!)
then activating the toggle switch:
Once the message is sent, the result will be as follows:
Edit or delete a message
To edit a message (which will then have an edited message mention), click on the action menu to the right of the message to edit. In the same place, you can also delete your message which will then disappear from the discussion for all users:
Organize conversations in kChat
The type of sorting for the items you manage on the left side of the screen is very important.
Imagine opening kChat after several days of absence, unread conversations will be displayed one after the other. After reading them, you may want to find some read information among them, so a sort by recent activity for example (see below for other possibilities) allows you to find the last conversations that concerned you.
This sorting option is available for all items: discussion channels, categories, direct messages, etc.
Search for a conversation
Search for items (word, participant, file) is at the top of the window:
Once results are found, they appear on the right side of the window.
Discussion thread
Whether it's a channel or a private chat with another user, you can start a discussion thread from a message simply by choosing Reply on the desired message.
A discussion thread will open on your right, allowing each user in the channel to contribute to this specific thread without disrupting any new topics in the current channel.
These discussion threads are then centralized to be read and reread in the Discussion Threads section of the left sidebar: