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Understanding purchase and ownership rights
This guide explains the specificities related to Infomaniak service payments and the associated rights.
Introduction
When purchasing domain names or other web services, it is crucial to understand the rights and responsibilities arising from payments made. Confusion may arise between the person paying for a service and the person holding the rights to the service.
Paying for a service does not confer ownership
It is important to understand that paying invoices for a service or product does not automatically grant ownership rights over it.
For example, financing a phone subscription for another person does not grant you ownership of that subscription; paying for the purchase of a car does not automatically give you the right to drive it.
Similarly, paying for a domain name does not necessarily mean that you become the owner, especially if the contact details associated with the domain are not in your name, which can happen particularly if there has been a product transfer between organizations.
A domain name can be managed on the Manager (Infomaniak's administration interface) by a user within Organization XYZ and belong to a completely different user not even listed in Organization XYZ, while being paid for by a third-party entity, a Partner registered by Infomaniak.
Infomaniak, like other web service providers, clearly states in its General Terms of Use that payment for a service by a third party does not imply the transfer of ownership. In the event of a dispute, the client (or the person whose name is associated with the service) remains solely responsible for resolving the issue.
Verify all current contact details
To avoid any confusion, ensure that the contact details associated with any web service or domain name you pay for are in your name if you wish to hold the rights.
Verify the contact details:
- of your Infomaniak profile
- of the Organization you belong to
- of the billing information
- associated with a domain name if applicable
In case of a dispute, first contact the service provider to clarify the rights and responsibilities. If necessary, consult a legal advisor for appropriate advice. Understanding the distinctions between paying for a web service and owning it is essential to avoid conflicts and misunderstandings.