Block a product from the Manager

This guide explains how to suspend the administrative management of a product so that no user can use it within the Infomaniak Manager.

Prerequisites

• be an administrator or legal representative (users with limited rights such as collaborators and clients will not be able to do this)

Block a Product

To block or unblock specific products for the entire organization:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) using a web browser like Brave or Firefox
2. Go to the product you want to block
3. Click on Manage on the product's dashboard
4. Click on Block Product Management
   

By blocking the management of a product:

• only administrators and the legal representative can unblock it
• users with limited rights such as collaborators and clients who have access to this product can no longer manage it

An email is sent to the users of the organization.

Suspend Emails

A Mail Service cannot be blocked as indicated above, but it can be put in maintenance mode.

To suspend email addresses:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) using a web browser like Brave or Firefox
2. Click on the icon in the top right corner of the interface (or navigate through the left side menu, for example)
3. Select Mail Service (under Collaborative Tools)
4. Click on the name of the relevant object in the displayed table
5. Click on Manage
6. Click on Enable Maintenance
7. Confirm by clicking the red button to suspend the use of the addresses (receiving is not interrupted but access for viewing is not possible)