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Resolve an issue accessing folders (kDrive Windows)
This guide helps you regain control of a folder present on the Windows operating system in certain problematic cases of kDrive. This scenario is common for system folders belonging to the TrustedInstaller group.
If you encounter a display or access error to kDrive or one of the folders, refer to this other guide.
Taking ownership of a folder
Here's how to regain possession of such a folder:
- Right-click on the folder in question.
- Select Properties.
- Go to the Security tab.
- Click on the Advanced button at the bottom of the window.
- Click on Change next to the Owner field.
- Click on Advanced.
- Click on Find Now.
- Select your user account from the list and click on OK.
- Click OK again, the folder owner has been modified.
- Check the 2 boxes Replace owner on subcontainers and objects to take ownership of the files and subfolders of this folder:

- Click on OK to validate.
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