Configure billing reminders before due date

This guide explains how to be notified by email of the expiration of a product, at different intervals that you can configure so as not to unnecessarily be inundated with messages.

Enable or Disable Renewal Emails

To check the billing message settings on your Manager:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge.
2. Click on Accounting in the left sidebar.
3. Click on Configuration in the secondary sidebar menu
   

On this page, enable or disable the option "I wish to receive reminder emails before the renewal deadline". If the option is enabled, then choose the frequency at which email reminders are sent (up to 2 months in advance).

The second block allows you to configure notifications related to the automatic renewal option of your products:

• Email reminder before the automatic renewal deadline of a product (D-14 before expiration)
• Email confirmation of renewal and automatic debit
• Notification when your invoices are issued