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Direct and on-site sales
This guide explains how to make sales from an organizer account as well as on-site sales using Infomaniak's Ticketing tool. If you want, for example, to print free tickets, invitations, VIP tickets, or paid tickets, you can place an order from the counter and generate these tickets.
Access the Counter
- Log in to your Infomaniak space (manager.infomaniak.com)
- Go to the
Box Office
- Click on Counter in the left menu
Create a New Order from the Counter
- Choose whether the sale concerns an event, a pass, or a gift card
- Choose the desired event or item, as well as the number of tickets to add to the basket
- Set parameters in the basket, such as the seat on the seating plan, form information by rates, and the use of a promotional code or gift card.
- It is possible to customize the information on the tickets to be printed at this time
- Choose a payment method. For a free ticket, such as an invitation, select the Free/Invitation payment method
- Once the information is entered, Validate the order
Associate the Order with a Customer
On the counter, assigning an order to a customer is optional. It is necessary to enter it if you want to be able to find an order with the customer's name or email, send them tickets by email, or display the customer's name and surname on the ticket.
To do this, click on the Customer tab and search for an existing customer or create a new customer record.
Print or Send Tickets
You can print or send tickets by email. To do this, go to the corresponding tab and choose the type of printing or email sending.
Other Uses of the Counter
The counter allows for other important operations, such as ticket exchanges or reservation validations.
For more information on these operations, please refer to the relevant guide: