Ticketing: Customize the visual of the ticket control tool

This guide explains how to configure the visual displayed on the screen of the ticket scan device during an event (as part of the ticketing system Infomaniak).

Preamble

• Infomaniak proposes a app for ticket control.
• It is possible to set a specific icon that will be displayed on the device screen when scanning a ticket.
  • If the ticket is valid and an icon is set, the scanner will display on the selected green background icon.

Configure the scan validation icon

The choice of visual is set at the level of the advanced parameters of a tariff:

1. Click here in order to access the management of your product on the Manager Infomaniak (Need help?).
2. Click directly on the nameallocated to the ticket office concerned by the event.
3. Click on Programming in the left side menu.
4. Click on Events in the left side menu.
5. Click on the relevant event.
6. Click on the tab Rates.
7. Click on the action menu ⋮ located to the right of the tariff (by first developing the Zone with the help of the chevron ‍ if necessary).
8. Click on Edit:
   
9. Then click on the chevron ‍ to develop the Advanced parameters.
10. Enable option Set a visual for the scan app.
11. Choose the name of the icon.
12. Click on the button Confirm:
    ‍

Result on the scan device

Here is an example of a display when validating a correctly registered ticket: