Managing video streaming traffic overage

This guide explains how to manage potential overages of consumption for Infomaniak's video streaming.

Acting Before Exceeding

In case of exceeding the package, an overage invoice will be generated, which may result in an additional cost. It is therefore important to choose the right option to apply in case of overconsumption.

In order to access the video streaming service:

1. log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
2. click on the icon at the top right of the interface (or navigate through the left side menu, for example)
3. select Video Streaming (under Streaming)
4. click on Manage
5. click on Manage Overages
   

The 3 possibilities in case of exceeding are:

• A. Interrupt the live stream 
• B. Set a limit (in GB or TO) before interrupting live streams
• C. Continue broadcasting