Manage kChat notifications

This guide details the important elements to ensure you don't miss any discussions on kChat that concern you.

Manage kChat Application Notifications

You can, for example, decide to animate the application icon when a new message arrives.

To manage notifications from the downloaded application:

1. Open the kChat application on your computer
2. Left-click on the app's icon in the notification area of your computer (top right on macOS, bottom right on Windows)
3. Choose Preferences...
4. Under Application Options, adjust the operating system notification preferences
   

To manage kChat notifications through the browser:

1. Log in to kChat (kchat.infomaniak.com or custom URL if Custom Brand has been set up)
2. Click on the icon at the top right of the interface
3. Click on Notifications
4. Set how you want to be notified (computer/mobile, present/absent, etc.) and under what conditions (all messages or only messages with mention, followed messages, etc.)
   

Receive a Summary Email of Unread Messages

In the same place, you can choose to receive regular email notifications:

This email is sent either every day or once a week, between 6 and 8 in the morning, and informs the user of any messages they may have missed. The user receives an email per kChat product they have access to.

Be Notified of Discussion Progress

To be notified of a new message in any discussion, even if you are not a direct participant, you need to enable Follow, either by hovering over the action menu to the right of a user in a discussion or by clicking on Follow at the top of the discussion: