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Manage kChat notifications
This guide details the important elements so as not to miss out on the discussions kChat which concern you.
Manage notifications of the desktop app icon
You can e.g. decide to animate the desktop app icon when again message:
- Open the desktop app kChat (desktop application on macOS / Windows / Linux).
- Make a left click on the desktop app icon in the notification area of your computer (top right on macOS, bottom right on Windows and a double left click on the Linux taskbar).
- Click on Preferences...
- Under Application Options, set the operating system notification preferences:
Manage kChat notifications
To manage kChat notifications, and thus be notified e.g. when a new message is sent directly to you or when you follow a specific message, including according to certain keywords:
- Click here in order to gain access to web app kChat (online service) kchat.infomaniak.com) or open kChat mobile app (app for iOS/ Android smartphone or tablet) or kChat desktop app (desktop application on macOS / Windows / Linux).
- Click on the icon Parameters at the top right of the interface.
- Click on Notifications:
- Define how to be notified (computer/mobile, present/absent, etc.) and in which case (any message or only message with mention, message followed, etc.).
- Choose to receive regular notifications by e-mail:
- This e-mail is sent either daily either Once a weekbetween 6 a.m. and 8 a.m. and informs the user of the messages that he would not have read.
- The user receives one email per product kChat to which he has access.
- Set a keyword for which to be notified when a new message is published:
Be aware of the progress of a discussion
To be notified of a new message in any discussion even if you are not directly involved, you must activate the Follow-up:
- ... or by hovering over the action menu to the right of a user in a discussion:
- ... or by clicking on Follow at the top of the discussion:
If notifications are properly configured to work on the mobile app kChat, they will also work on connected watches (smartwatch) type Garmin or Apple Watch.
Link to this FAQ: