Add a User to an Organization

This guide explains how to add a user to an Organization in the Infomaniak Manager. You will be able to grant this user access to certain Infomaniak products as needed.

Foreword

• Since you opened your account with Infomaniak, you are part of at least one Organization
  • If you were alone and it was not an invitation, an Organization was created in your name, and you automatically become the legal representative.
  • Otherwise, you belong to the Organization that invited you (to join its kSuite, to manage a product, etc.).
• Only an owner/legal representative can make changes.
• You will then need to determine if the new user:
  • is part of your Organization
    • and if they should become a legal representative (all rights + legal responsibility) like you (for example, for future replacement) + with/without SMS/emails for billing reminders if they are not the only legal representative.
    • or an administrator (all rights + with/without SMS/emails for billing reminders).
    • or a collaborator (limited rights + with/without billing rights + with/without SMS/emails for billing reminders).
  • is external to your Organization (limited rights)
    • External users are not included in the sharing of calendars and address books with the entire Organization.

Invite the New User

To add, and if necessary, create the new user in your Organization:

1. Log in to the Infomaniak Manager (manager.infomaniak.com) using a web browser like Brave or Firefox.
2. Click on User Management in the left sidebar menu.
3. Click on Users.
4. Click on the Add User button.
   
5. Follow the wizard to complete the procedure:
   • If the added user does not yet have a user account with Infomaniak, they will be prompted to create one.
   • If the added user already has an Infomaniak account, they will be prompted and then can switch from their original Organization to the new one.