Pay / Renew a product manually

This guide explains how to manually pay your Infomaniak invoices and what payment methods are accepted. Would you like to automatically renew certain products?

How to pay or renew a product?

To renew a product before or at its expiration:

1. log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
2. click on Accounting in the left sidebar
3. click on To Pay
4. click on the date filter (next 2 months) to Show All
   
5. select the invoices to pay
6. click on the Pay my selection button
   
    
7. choose a payment method and complete the procedure (choose IBAN to obtain a Pro Forma invoice before payment)

How to pay a pending order?

To settle your order:

1. log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Firefox
2. click on Accounting in the left sidebar
3. click on Orders
4. click on the order to be paid
5. click on Pay the order
6. choose a payment method and complete the procedure

Accepted payment methods

To pay for a new order, a renewal, or a change of offer, you can use:

• credit cards Visa, MasterCard, CB Carte Bleue
• PostFinance card (if the currency is in CHF)
• wire transfer IBAN (any bank fees are your responsibility)
• PayPal
• Twint: like credit cards, when making a payment on the Manager or the Shop, the Twint profile will be stored in your account as a payment method that can then be used for automatic renewals or payments without needing to rescan a QR code
• the prepaid account (it is possible to use the available balance and pay the remainder of an invoice with another payment method)

To credit a prepaid account, you can use:

• credit cards Visa, MasterCard, CB Carte Bleue
• PostFinance card (if the currency is in CHF)
• wire transfer IBAN (any bank fees are your responsibility)

The limits for a deposit into a prepaid account range from 0.1 EUR to 9999 EUR or from 0.1 CHF to 9999 CHF.

Generate or print a PDF invoice

Read this guide about invoices.