Pay / Renew a product manually

This guide explains how to manually pay your Infomaniak invoices and what payment methods are accepted. Be aware of this other guide if you wish automatically renew certain products.

Preamble

• If invoices are not paid within the specified time limits, the services concerned will be blocked then terminated in a second step.
• In the event of a problem, it is therefore important to react Quickly.
• To be warned by mail the expiry date of a product, check the configuration of billing messages on your manager.

Paying or renewing a product

To renew a product before or at its expiry:

1. Click here in order to gain access to the management of Payments on the Manager Infomaniak.
2. Select the products to pay.
3. Click on the button Pay for my selection:
   
4. Choose a method of payment and complete the procedure (choose IBAN to obtain an invoice Pro Forma before payment).

Paying an Order Waiting

To set your order:

1. Click here in order to gain access to the management of orders on the Manager Infomaniak.
2. Click on the order to be paid.
3. Click on Paying the order.
4. Choose a payment method and complete the procedure.

For pay for a new order, renewal or change of offer, you can use:

• credit card Visa, MasterCard, CB Blue Card
• map PostFinance (if the currency is in CHF)
• transfer IBAN (if any bank charges are at your expense)
• PayPal
• Twint: comme credit cards, when paying on the Manager or Shop, the Twint profile will be recorded in your account as a means of payment that can then be used to make automatic renewals or payments without needing to rescan a QR code
• the prepaid account (it is possible to use the available balance and to pay the rest of an invoice by another means of payment)

For credit a prepaid account, you can use:

• credit card Visa, MasterCard, CB Blue Card
• map PostFinance (if the currency is in CHF)
• transfer IBAN (if any bank charges are at your expense)

The limits of a prepaid deposit are 0.1 EUR to 9999 EUR or 0.1 CHF to 9999 CHF.

Generate or print an invoice PDF

Be aware of this other guide if you are looking for information about Infomaniak invoices.