Resolve incorrect file statuses on Windows

This guide helps to resolve a status issue (OK, syncing, etc.) that may occur with files and folders in the kDrive tree in Windows Explorer when these indicators no longer reflect reality.

Resolve the Incorrect Status Issue

The issue is visible in the kDrive log as follows:

20240616_2008_kDrive.log:2024-06-16 20:19:01:349 [I] (6732) socketlistener.cpp:46 - Sending SocketAPI message --> STATUS:OK:D:\kDrive\Photos\Personal\2024\06_June\0616_Bern\HP7A6181.JPG to 0000025197E46A60

The application sends the correct file status to the explorer; here, for example, the status sent is OK, the displayed status icon should be the green circle, but the displayed status does not match:

Restart Windows Explorer

To do this:

1. Access Task Manager by pressing ctrl shift + esc
2. In Task Manager, look for Windows Explorer
3. Right-click on it and click on End Task
4. In the upper left corner of Task Manager, click on File
5. Click on Run new task
6. Type: explorer.exe
7. Press Enter

Check and Repair System Integrity

To do this:

1. Open the command prompt with administrative access
2. Type each command below and wait for the scan to complete:

SFC /scannow
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth