Resolve incorrect file statuses on Windows

This guide helps resolve an issue with statuses (OK, in sync, etc.) that may occur with files and folders in the kDrive tree in Windows Explorer, in case these indications no longer match reality.

Fix the issue with incorrect statuses

The issue is visible in the kDrive log as follows:

20240616_2008_kDrive.log:2024-06-16 20:19:01:349 [I] (6732) socketlistener.cpp:46 - Sending SocketAPI message --> STATUS:OK:D:\kDrive\Photos\Personnal\2024\06_June\0616_Bern\HP7A6181.JPG to 0000025197E46A60

The application sends the correct file status to the explorer, for example the status sent is OK, the status icon displayed should be the green circle, but the displayed status does not match:

Restart Windows Explorer

To do this:

1. Access the Task Manager by pressing ctrl shift + esc.
2. In the Task Manager, search for Windows Explorer.
3. Right-click on it and select End Task.
4. In the top left corner of the Task Manager, click on File.
5. Click on Run new task.
6. Type: explorer.exe.
7. Press Enter.

Check the system integrity and repair it

To do this:

1. Open Command Prompt with administrator access.
2. Type each command below and wait for the analysis to complete:

SFC /scannow
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth