Delete all emails

This guide offers several solutions to quickly erase a large number of emails contained within an email address hosted by Infomaniak. Note that the size of your mailbox is not limited.

Erase bulk e-mails...

... from the Web Mail Infomaniak app

1. Click here to access the Mail Infomaniak Web app (online service) mail.infomaniak.com).

2. Show the maximum number of items loaded at once:

   

3. To empty the inbox, select all the items visible on the screen and click the Recycle Bin icon to send them to the Recycle Bin:

   

   • Recommence this process on all pages.
4. Apart from the inbox, folders can be emptied in just a few clicks:
   
   
    
   • Beware emails are deleted without going through the basket, as if you delete the folder itself — only one restoration may allow possible recovery.

You can also delete email address located within a Service Mail, then recreate it. It will then be completely empty.

... from an IMAP software/mail client

A solid solution is to configure the email address in an IMAP software/mail client, which will allow a selection of all messages (without the notion of pagination...) therefore the erasure is easy and fast:

1. Install Thunderbird (or any other email application on your device).
2. Add your email address with its password.
3. Wait for the inbox to load up.
4. Select all messages.
5. Click Clear.
6. It's over, you can remove the application if you want.

Special case: unblocked messages

To permanently delete any traced / striked e-mails appearing in your software/mail client or on Mail Infomaniak:

• Microsoft Outlook
  • Go to Edit menu -> Clear Deleted Messages (in English, you must have a Purge menu)
• Apple Mail
  • go to the BAL menu -> Clear Deleted Items

They will then disappear from the Mail Infomaniak interface as well.