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Export all emails from an email address
This guide explains how to export the content of an email address hosted by Infomaniak. You can thus save your emails in a single easily restorable archive.
Infomaniak does not offer export (e.g., PST) but retains your emails indefinitely* throughout your contract and with integrated backups.
⚠️ Infomaniak's email service is compatible with any application supporting IMAP/SMTP. For additional help contact the support of the email software/client used, or a partner — also read the role of the host
Manual Export
Microsoft Windows
- Install the free Thunderbird application
- Configure the concerned email address in IMAP (to include subfolders)
- Ensure all content is present
Then either install the free BackupThunderbird application that allows creating an archive (encrypted if necessary) and subsequent restoration, or you can simply view hidden Windows files and find and back up this profile folder
C:\Users\{USER}\AppData\Roaming\Thunderbird\Profiles\{PROFIL_USER}\ as it contains all your email data.
Download Emails Locally
Another solution (not recommended) could be configuring an email software/client to receive emails via the POP3 protocol, which will download messages locally. Only the inbox is affected.
* in the context of normal use of a shared service, according to Article 1 of the special terms of the Mail Service