1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Change POP configuration to IMAP
This guide explains how to switch, in a software/mail client, from a POP configuration to an IMAP configuration for the same mailbox. Indeed, for a lot of reasons., it is strongly recommended to use the IMAP protocol instead of POP.
Moving from POP Protocol to IMAP Protocol
If your email address is already configured with POP protocol in your email software/client (Mozilla Thunderbird, Microsoft Outlook, etc.), it is impossible to switch to IMAP protocol directly on the account. Indeed, the most common software/message clients do not allow to modify an existing POP3 account and define it in IMAP instead.
The solution is therefore: 'add the same mail account but with the IMAP protocol in your software/mail client then to moving your messages and folders from the POP account (from your computer) to the IMAP account (on the mail server).
âš Please note: a POP3 account on your email software implies that Infomaniak does not usually have any backups. You must therefore be careful to save your messages on your side before any critical manipulation.
With Microsoft Outlook
Some versions of Outlook such as 2016 prevent the simple addition of a second account that would have the same name (identical email address).
To bypass this you have to add the account from the game Profiles:
And from there you can add the additional account, in IMAP:
- Configure the new email account with the IMAP protocol (the same account as the one configured in POP but this time in IMAP):
- Move one folder after the other by sliding them to the inbox of the new account configured in IMAP:
- Wait during the transfer of items (this can take a lot of time depending on the volume to be transferred to the server); the activity is indicated at the bottom of the window:
If your POP account keeps a copy of the messages on the server (not recommended in the advanced settings of your Outlook), you may have double messages.
With Apple Mail
Removing the POP-enabled email account removes the messages it contains. It is therefore recommended to disable the POP account instead of deleting it!
Once the POP account has been deactivated, take note of this other guide to configure your email address in Apple Mail, in IMAP.
Once you're done, just drag the messages in your POP account tree to the new IMAP account tree.