Hide the recipient addresses of an e-mail

This guide details the different ways to address an email to multiple recipients, including how to hide the email addresses of other participants.

Introduction

• When sending emails, it is sometimes necessary to include multiple recipients using the following fields:
  • To
  • CC:
    • French: Copie Conforme
    • English: Carbon Copy
  • BCC:
    • French: Copie Conforme Invisible
    • English: Blind Carbon Copy
• Do not overload the "To" and "CC" fields with recipients who are not directly concerned with the email.
• Use the "BCC" field to protect recipients' email addresses when multiple people are on the list.
• For multiple, recurring, and/or large-scale mailings that exceed the imposed limits, it is recommended to use dedicated tools:
  • Infomaniak Guest Manager
  • Infomaniak Newsletter 

Understanding and Using These 3 Fields

The "To" Field

This field is used to indicate the primary recipient(s) of the email, who receive it directly.

• Use this field for main recipients who are directly concerned with the content of the email.
• Examples: work meeting, project report, direct communication with a client.

The "CC" Field

Used to send a copy of the email to additional people besides the primary recipients. All recipients can see who received a copy of the email.

• Use this field to include secondary recipients who need to be informed but are not the main actors in the discussion.
• Example: informing a manager of a conversation, including colleagues interested in the topic without requiring their intervention.

The "BCC" Field

Used to send a copy of the email to people without the other recipients knowing they also received the email.

• Use this field to include recipients who need to receive the email without others being aware.
• Example: sending an email to a group with a supervisor in BCC for monitoring, avoiding the disclosure of email addresses to all recipients (often used in mass emails).

Using the Fields in Infomaniak Mail

To access the appropriate fields in your Infomaniak email:

1. Click here to access the Infomaniak Webmail app (online service mail.infomaniak.com).
2. Click on ‍ New message.
3. Click on CC & BCC to display the fields allowing you to enter the recipients' email addresses.

Examples of Use

Each of these fields serves a specific function and can be strategically used depending on the context of your communication. Be transparent and ethical when using the BCC field to avoid misunderstandings or conflicts:

• Team Communication
  • To: main project members
  • CC: project manager, other relevant departments
  • BCC: director for information without direct intervention
• Email Marketing
  • To: not used (or only the sender’s email address)
  • CC: not used
  • BCC: subscriber list to protect individual email addresses
• Important Announcement
  • To: main recipients (e.g., directors)
  • CC: board members, key collaborators
  • BCC: other stakeholders for confidential information
• Meeting Announcement
  • To: John Doe, Jane Smith
  • CC: project.manager@company.com
  • BCC: director@company.com
• Event Invitation
  • To: main guests
  • CC: coordination@event.com
  • BCC: list of secondary guests (to protect email addresses)