Hide the recipient addresses of an e-mail

This guide details the different ways to send an e-mail to several correspondents, including by masking the email addresses of other participants.

Preamble

• When sending e-mails, it is sometimes necessary to include multiple recipients using the fields:
  • À
  • CC :
    • French: Copy Conform
    • English : Carbon Copy
  • ITC :
    • English: Invisible Conform Copy
    • English : Blind Carbon Copy
• Do not overload the A and CC fields with recipients that are not directly affected by the email.
• Use the CCI field to protect recipients' email addresses when there are several people in the list.
• When sending multiple, recurring and/or large shipments, beyond the limits imposed, it is recommended that appropriate tools be used:
  • Infomaniak Guest Manager
  • Infomaniak Newsletter 

Understand and use these 3 fields

Field A

This field is used to indicate the main recipient(s) of the e-mail, those who receive the e-mail as a direct copy.

• Use this field for the main recipients who are directly concerned with the content of the email.
• Examples: working meeting, project report, direct communication with a client.

The CC field

Used to send a copy of the e-mail to other people in addition to the main recipients. All recipients can see who received a copy of the e-mail.

• Use this field to include secondary recipients who need to be informed but who are not the main players in the discussion.
• Example: inform a supervisor of a conversation, include colleagues interested in the topic without needing to intervene.

The CCI field

Used to send a copy of the e-mail to people without the other recipients knowing that they also received the e-mail.

• Use this field to include recipients who need to receive the email without other recipients knowing it.
• Example: sending an e-mail to a group with a CCI supervisor for follow-up, avoiding the disclosure of email addresses to all recipients (often used in mass e-mails).

Use the fields available on Mail Infomaniak

To access the appropriate fields on your Infomaniak email:

1. Click here to access the Mail Infomaniak Web app (online service) mail.infomaniak.com).
2. Click on ‍ New message.
3. Click on CC & CCI to display the fields that will allow you to insert the email addresses of your recipients: