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Accessing databases from outside
This guide concerns inbound and outbound traffic permissions between different hosting providers at the database level.
Accessing...
... external databases to Infomaniak
From an Infomaniak Web hosting, it is possible to perform MySQL queries to external servers without restriction.
... from outside to Infomaniak databases
Access to Infomaniak databases from outside the infrastructure is only allowed with a Cloud Server (you need to open port 3306 in TCP / inbound in the firewall).
Regarding access to MySQL databases from another Infomaniak hosting please read this guide.
Allowing external connections on MongoDB
Regarding MongoDB, you need to disable the "local_only" option from Fast Installer:
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
- Click on the icon at the top right of the interface (or navigate through the left sidebar menu for example)
- Choose Cloud Server (universe Web & Domain)
- Click on the name of the object concerned in the displayed table
- Click on Fast Installer in the left sidebar menu
- Click on MongoDB
- Click on the action menu â‹® to the right of the object concerned in the displayed table
- Click on Configure
- Disable "local_only"
- Save the changes
Port 27017 for MongoDB must be opened in the firewall.
Link to this FAQ: