Über FTP mit einer Anwendung auf den Server zugreifen

This guide explains how to manage files on an Infomaniak Web Hosting account using FTP software/clients like Filezilla, Cyberduck, Commander One, Transmit, etc.

Introduction

• To easily and quickly manage the files of your web hosting without installing an application or entering FTP credentials, use Web FTP from your Infomaniak Manager.
• Web FTP allows for CHOWN and the compression/decompression of zip files.
• Refer to this other guide if you are looking for information about creating and editing FTP accounts.

Parameters Required for FTP Software

Regardless of your FTP software/client, the three essential parameters to configure FTP access are:

1. hostname: address of the FTP server
2. username: name of the FTP account
3. password: the password for the FTP account
   
    
   • The port number is generally to be left as default.
   • The connection type and mode is generally to be left as default.
   • If a limit on simultaneous connections is proposed, it is recommended to enable it.

Obtaining Connection Information for Hosting

You will find all the information in your Infomaniak Manager:

1. Click here to access your product management in the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the relevant product.
3. Click on FTP (or FTP / SSH) in the left sidebar menu
   

1. FTP Hostname

The hostname to use in your FTP software/client is specified at the top of the page obtained in step 3 above, and an icon allows you to copy the address to the clipboard.

Starter Offer - Basic Web Page

If the indicated domain is not functional (not pointing to the hosting IP address, for example), then use the IP address as the hostname, in the form 123.45.678.123 (refer to this other guide).

Paid Web Hosting

Use the hostname in the form xyzb.ftp.infomaniak.com, for example.

2. FTP Username

The username is the name of the account to create in your Manager: xyzb_abcdefg, for example.

3. FTP User Password

The password for the FTP user is set by the creator of the FTP account. If forgotten, edit the FTP account by clicking on it and set a new password.

Once the Connection is Established…

When you enter the 3 required parameters, your FTP application should display the directory structure of your hosting: