Knowledge base

Welcome to Infomaniak Network's support centre. In the following you will find answers to the most commonly asked questions

Category : Site publishing [0]

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I have transferred my pages to my site but when I upload them in the browser I still get the homepage that Infomaniak installed. What's happening?

There may be several reasons for this: Your new homepage is not named correctly It must have one of the names for the homepage given herei and this... » Read the rest

In : Site publishing » Miscellaneous

Why do I get the message "The search terms specified - http://www.mysite.com ï¿½ don't match any documents." when I enter the address of my web site on the Internet ?

The message "The search terms specified - http://www.mysite.com ï¿½ don't match any documents. Suggestions : * Check that the search terms have been... » Read the rest

In : Site publishing » Miscellaneous

Is it possible to back up the contents of my hosting directly from the web server to the backup server?

This isn't possible as the aim of this space is to back up your personal or professional data from your computer on the server; so to back up the site... » Read the rest

In : Site publishing » Miscellaneous

The Filmotech program gives me an error 403. Why?

Filmotech Version 2.32 from 19/03/2008 is not working on our installations at the moment.When connecting to our servers, Filmotech does not specify a ... » Read the rest

In : Site publishing » Miscellaneous

How can I consult a site, as if I were on another computer?

The best way is to use a proxy. You will be positioned somewhere on the planet and you can determine if it is your computer (or your network, FAI, etc... » Read the rest

In : Site publishing » Miscellaneous

I've just uploaded my site (sent it to the server via FTP) and I get a 403 error when I want to check it. What should I do?

Make sure that your home page is called "index.html ou .htm ou .php". It is crucial that this page is found at the root of your FTP space, in the dire... » Read the rest

In : Site publishing » Miscellaneous

How can I publish an iCal calendar (Mac OSx) on my hosting in order to share it?

In order to publish your iCal calendars on your hosting, start by opening iCal, then go to the "Calendar" menu and click "Publish..." In the window t... » Read the rest

In : Site publishing » Miscellaneous

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